Customer Services
Featured Item
Beau in Blue Deluxe Gift Basket for Puppies
Why Shop with Pet Gift Hampers?
Secure Ordering
128bit SSL encrypted checkout.
Easy Returns Policy
We offer a quick and easy 7 day returns policy.
Quick Delivery
Orders usually dispatched the same day.
UK Based Website
Your order is protected by UK law.
We are open 24/7
There are currently shoppers on this website!

Customer Services

Distance Selling Directive
The European Commission has issued the "Distance Selling Directive", which applies to business-to-customer contracts and is intended to protect online shoppers and provide a level playing field on which businesses can compete. We have always fully conformed with this directive, but we would like to briefly state the key-points of your rights as a consumer. We must provide you with the following information:-

  • Sales & Support E-mail address:
  • General enquiries E-mail
  • The main characteristics of our goods : Every item on offer at has a description and image.
  • All items on offer are clearly priced.
  • Information on delivery time and costs: All delivery prices are given for every item on offer.
  • A written confirmation of the order : After an order has been placed an email will be sent to you. This email will contain all the required information.
  • Written details on how to cancel the contract : Please see Terms and Conditions for information regarding canceling your order.
  • Details of after-sales service and guarantees : If any of our products do not reach you in good condition, we will happily refund the items concerned under the Terms and Conditions . This does not affect your statutory rights as a consumer under UK law.

This Website
You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party. No warranty is given that the functions contained in the material in this site will be uninterrupted or error free; that defects will be corrected; that this site or the server that makes it available are free of viruses; bugs or represents the full functionality, accuracy, reliability of the materials.

Photography on this Website
Photographs of items and gift packages on this site may feature props and/or accessories which are not included in the package. Packages consist of contents as listed only. All photos are for illustrative purposes only and in no way reflects how they are packaged. Every effort is made to supply the products listed per package, but in the event of supply problems we reserve the right to substitute any item with one of a similar or higher value.

All artwork, design, and descriptive text associated with and this website is protected under copyright law. No reproduction of material is allowed without prior written consent from All rights reserved.

Intellectual Property Design rights (copyright act 1968)
We hereby claim these rights on our pet gift hampers and pet gift products. Anyone wishing to market a similar product should contact us regarding licensing of these products. This right extends 10 years after the first marketing of these products. For the first 5 years of this period we are afforded the right to stop anyone from copying our designs. For the rest of the period the designs are subject to licensing of the rights.

Terms and Conditions terms and conditions do not affect your statutory rights under UK law. By ordering from this website you agree to our terms and conditions which can be found here:

Privacy Policy
Our privacy policy can be found here:

Product Prices
All prices shown are in UK Pounds. All totals at the Checkout are in UK Pounds. We reserve the right at any time to revise prices to account for any increases in costs including the increase or imposition of any duty, tax, levy or exchange rate variation. We will take all reasonable steps to notify you of any relevant revision of prices before processing your order.

Payment Options
You can pay by Paypal, all major credit cards or debit cards. We debit your card at the time of your order.